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Social Media Day 2022: RD’s live event celebrates social media professionals


Social Media Day 2022: RD’s live event celebrates social media professionals

Crm or erp? First. Understand what a crm is the first step to understanding the difference between crm and erp is to know the two concepts well.

Control of the commercial process: with a crm. The company Finland Phone Number can organize and control the sales process in one place. Following the sales funnel in real time. This allows you to know which stage each negotiation is in to direct efforts.
Organized data: companies that use spreadsheets to control ongoing negotiations are subject to errors and forgetfulness. After all. After each call. You have to remember to write down everything that was said.

The problem is that these data gaps can lead to lost sales. With crm. On the other hand. Information such as interaction history and reasons for loss are gathered. This also makes it easier for work to continue when a salesperson leaves the company.

Integration: the good crms on the market allow

You to integrate various tools. Such as email. Calendar and marketing automation platform . Thus. The seller does not have to waste time switching between different platforms. The result is better and faster sales.
Focus on customers: with data recorded and organized. Salespeople can focus on what matters most. Which are customers. They can customize approaches. Anticipate needs. Make timely offers and provide personalized service. The result is loyal customers .

Finland Phone Number
And what is erp?
Erp. In turn. Is the acronym in english for enterprise resource planning. That is. Planning the company’s resources.

An erp platform has wide application: it serves to manage the company in general. Integrating data from various areas. Such as hr. Finance and accounting. Another feature of erp is the fact that it can be hired in modules.

The idea is that the company’s information flows are connected. So that the areas receive information from each other simultaneously. In this way. Less data sharing efforts are required.

The objective. As the name of the tool suggests. Is to reduce costs and bring more efficiency to the company’s processes.

What are the advantages of using an erp?
There are companies that delay the adoption of such a tool because they understand that the initial costs are high. However. It is necessary to take into account that the investment is recovered in the long term. With the saving of resources and the gain in efficiency brought by the platform.

Understand in more detail the benefits of using an erp:

integrated areas: it is common for companies to have departments that work separately. Without communicating with each other. The problem is that this leads to rework. With two different areas needing to fetch the same data. For example. This is where erp comes in. Which makes it possible to integrate and distribute this information to all stakeholders. With this. The company standardizes processes.

Cost reduction: the rework mentioned in the previous item can represent high costs for the company. Resources such as employee time and materials need to be put to good use. Otherwise. The business will feel the cash impact. In this sense. Erp allows you to work more efficiently. Automating repetitive tasks and producing more at less cost.

Productivity gain: with the optimization of processes brought about by erp. The team also gains more productivity . The search for data from other sectors. The formatting of reports and other actions. Which were previously manual. Are automated by the tool. And employees have more free time to focus on more strategic tasks for the business.

Decisions based on data: erp provides reports that allow you to make decisions based more on numbers than on guesswork. This also helps the team to keep track of what is being done and to avoid fragmented actions that have little to do with the business objectives.

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