The advancement of technologies has brought great. Tools that help IT technical support in companies. However, these same facilities constantly challenge managers. The high competitiveness of the market and the need for institutions to develop raised demands and brought. Big questions to the Technology sectors. Given this context, it became […]
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The routine of the IT sector is very intense. In addition to accumulating functions to keep the infrastructure active, he is also called upon to support the board’s decision-making. That is, time management is crucial for the proper functioning of the department. The excellence of IT performance ensures that technology […]
The amount of IT tools available on the market is huge and may. Not be suitable for your company’s type of business. Therefore, it is always important to choose customized IT solutions that can extend and organize your organization’s activities. Remember that every hiring must be aligned with the objectives […]
Increasingly, companies in the market understand the importance. And need to develop their areas of Information Technology (IT). There is a perception that this team represents an investment to be competitive and not just costs anymore. However, for this to be the reality of the business, it is essential to […]
New consumers are increasingly fast, informed and demanding. Due to the high competitiveness and globalization of the market. Quality, which used to be a differentiator, has become the basis for customer acquisition. Consequently, companies are betting on support as a strategic tool . So, how about learning more about customer […]
Big Data and customer service seem to have been made for each other. Especially when experience and satisfaction become the main focus of a company’s strategies for building customer loyalty. The use of thousands of data produced to customize the service and. Optimize processes helps to win over and positively […]
It is known that 81% of marketing executives admit. That having good products or services is not enough. For them, the real business competition is in the field of customer experience. At the same time, IT managers surveyed by Gartner said they delivered 5.7 customer-focused projects. For 1/3 of CIOs […]
Regardless of size or number of employees . the main objective of any company is to be able to sell and stand out among its competitors, especially in a scenario as competitive as the current one. For this, it is not enough to simply close deals with as many customers […]
How many times have you planned an activity and had. To abandon it because of other emergencies. How many deadlines were missed due to the accumulation. of tasks to be performed in the same day. Have you ever missed a family appointment because of work. The GTD method came about […]
Today, nine out of 10 information technology (IT) professionals. Hold at least one certification—and they earn up to 22% more than their non-certified peers. No wonder, 64% already study to take new exams and prove other skills, according to the Salaries and Skills in IT 2018 report , by Global […]
Ompanies have increasingly noticed that strategic information technology (IT). Planning can contribute to business success. It is a sector management process that seeks to assess the external and internal conditions of. However, The organization in order to allocate resources appropriately. From a detailed analysis of the budget, infrastructure and other […]
Being the manager of a company or a department. Regardless of the type of business, is not easy. And there is also no ready-made recipe to follow that guarantees 100% success. However, the leader’s attitudes towards the team and the company’s business. Can determine whether or not he is a […]
The corporate world and the market as a whole are undergoing a real revolution. Today, it is fundamental to modernize the business. Implementing technologies that favor the healthy growth of the company. Otherwise, the tendency is to be left behind, losing space for those with an up-to-date market view. In […]
The professional responsible for IT management. Is fundamental to the success of the company. Its attributions ensure the alignment of the technology sector with strategic levels and business needs. However, reconciling all the tasks resulting from this function is not always easy. Since it requires planning, constant evaluation of results […]
We want to thank all our customers who participated in the contest. It was very gratifying to read your testimony, and we were very happy to see that we are doing a good job ? We selected the top 54 testimonials and selected 3 winners. See testimonials from the winners: […]
Companies that have a proactive IT team can be much more competitive. In the market in which they operate. In addition to not suffering from a poorly managed technology park. They can also involve their specialists in the Information Technology sector in strategic decision-making . In other words, operational processes […]
How to know, for example. If your company is vulnerable to a ransomware attack. Or if confidential and strategic data is secure enough that competing companies do not have access to it? To uncover this and other security issues, many companies are turning to ethical hacking, an effective and secure […]
Who benefits most from automation in customer service. However, The company or the customer? Perhaps the correct answer is: both. Operational efficiency, cost reduction, response time or increased availability. There are so many positive effects on the service. That even targeting only one of them, the company that bets on […]
As traditional as the idea of prioritizing the customer in all company actions is. It is not easy to create and put into practice a Customer Centric strategy. Some jargon from the business world has already shown this. Many managers have tried to preach the philosophy that the customer is […]
Increasingly, companies make decisions based on the union between. IT management strategies and corporate governance. However, This is because, in a continuously developing world, the foundations for the organization’s growth are sought in information technology. However, Faced with a competitive market, this integration is extremely. Important to optimize and streamline […]
Brazil passed its general data protection law shortly. After the European Union put hers into effect. This is no coincidence, as our law is largely modeled on theirs. The European law, GDPR, was passed in 2016 and only came into force 2 years later. The same will happen in Brazil, […]
Every company has its own identity, made up of principles, values and long-term goals. However, it is precisely these factors that differentiate it from other organizations and make it gain space. Preferably, in the consumer market. In this sense, the Code of Culture or Culture Code, in English, is a […]
Knowing where to go is almost as important as knowing where to go. With that in mind, geolocation applications are in vogue and are being used by companies from various segments, for the most diverse purposes. From GPS navigation applications, which help drivers in traffic. However, To food delivery applications, […]
Information technology is increasingly allied to the core business of companies. Regardless of segment or size. Therefore, correct asset management appears as a decisive factor in controlling. Identifying and reducing costs related to IT infrastructure. It is asset management that allows the company to remain in line with the expectations […]
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It could have the effect that our algorithms actually look for things like ads at the top of the page that… push the main content to the bottom of the page. And perhaps we will think that this form of lead generation will be a kind of link to advertising. […]
Better create fewer pages but make them of higher quality or go into quantity How to get Google to prioritize important content Note . Why Web Pages Disappear from Search Console Reports Announcement John Mueller a representative of Google answere the question of why a thousand pages were remove from […]